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Knowledge Base

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  1. Integrations →

    1. Using the Push-To-Talk (PTT) Functionality
    2. Using the Mass Notifications Feature
    3. Using the Avigilon Alarm Feature

  2. Reports - IBR Reports →

    1. Creating IBR Reports
    2. Validating Incident Records for an IBR Report

  3. Release Notes →

    1. Release Notes for January 2024
    2. Release Notes for September 2023
    3. Release Notes for June 2022
    4. Release Notes for March 2022
    5. Release Notes for October 2021

  4. Adding Records →

    1. Adding a Record
    2. Using the Attachments Tab
    3. Using the Involvements Tab
    4. Using the Comments and Narratives Tabs
    5. Entering Addresses

  5. Administration →

    1. Unlocking a User Account
    2. Using Audit Logs
    3. Using the Groups Module
    4. Setting Up the Automatic Notifications Feature
    5. Setting Up the Avigilon Alarm Feature

  6. Administration - Privileges →

    1. Using the Privileges Module
    2. Adding a Privilege Scheme
    3. Understanding Privileges
    4. Setting Up Record Partitioning
    5. Viewing Effective Permissions

  7. CAD →

    1. Using the Dispatch and Calls Screens
    2. Adding Calls
    3. Dispatching Calls
    4. Using CAD Hotkeys
    5. Using the Quick Call Feature

  8. Daily Logs and Shifts →

    1. Creating Daily Logs
    2. Starting and Ending Shifts
    3. Using the View Your Active Shift Button

  9. Dashboards →

    1. Using the Dashboard Screen
    2. Using the Post Area of the Dashboard Screen
    3. Using the My Items and My Supervisory Items Areas of the Dashboard Screen
    4. Using the Bulletin Board Area of the Dashboard Screen

  10. Jail →

    1. Using Jail Billing Records
    2. Using Confinement Records
    3. Logging an Event
    4. Releasing an Inmate

  11. Jail - Start Booking →

    1. Adding a New Booking
    2. Completing the Booking Tab
    3. Completing the Arrest/Offenses Tab
    4. Completing the Sentencing Tab
    5. Completing the Bail Tab

  12. Arrests and Engagements →

    1. Adding an Arrest Record
    2. Creating Engagement Records

  13. Law - Field Interviews →

    1. Adding a New Field Interview Record
    2. Completing the Field Interview Tab

  14. Records →

    1. Using Visual Involvements
    2. Using the Record Merge Utility
    3. Logging Activities for an Offender
    4. Assigning Records to Partitions
    5. Understanding Agency Partitioning

  15. Reports →

    1. Creating Statistical Reports
    2. Using the My Reports Screen
    3. Using the Statistics Dashboard

  16. Searching →

    1. Searching for Records
    2. Searching Using Wildcard Characters
    3. Searching Using Search Options
    4. Understanding Field Types on Search Screens
    5. Examples of Searching

  17. Two-Factor Authentication →

    1. Using Two-Factor Authentication
    2. Using Two-Factor Authentication with One-Time Passcodes
    3. Requiring Two-Factor Authentication

  18. Reports - UCR Reports →

    1. Adding a UCR Report
    2. Modifying a UCR Report
    3. Printing a UCR Report

  19. Reports - Clery Reports →

    1. Creating Clery Reports
    2. Using the Criminal Offenses Area in the Clery Report Screen
    3. Using the Arrests and Referrals for Disciplinary Action Area in the Clery Report Screen
    4. Using the Hate Crimes Area in the Clery Report Screen
    5. Using the Domestic Violence Area in the Clery Report Screen

  20. All articles →

    1. Adding an Arrest Record
    2. Adding a UCR Report
    3. Adding a New Field Interview Record
    4. Adding a New Booking
    5. Using Visual Involvements

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