1. From the Dispatch screen, in the Pending Calls area, click the call to dispatch, and then select Dispatch from the list. The Dispatch window opens.
2. In the Units field or fields, select the units to dispatch. The Units fields displayed depend on the types of units available. For example, if only Law units are available for dispatch, then only the Law Units field is displayed.
3. In the Dispatch Status field, enter the status to which to update the dispatched units.
4. In the Dispatch Comments area, enter any comments.
5. Click Dispatch. The units are dispatched to the call and their statuses are updated. The call is moved to the Active Calls area.

Canceling a call

1. From the Dispatch screen, in the Pending Calls area, click the call to cancel, and then select Cancel from the list. The Cancel Call window opens.
2. In the Cancellation Reason field, enter the reason for canceling the call.
3. To cancel the call, click Cancel Call. Otherwise, click Not Now to not cancel the call. The call is canceled and removed from the Pending Calls area.