1. From either the Dispatch screen or the Calls screen, select Add New Call > Quick Call.
   The Add a New Call window opens.
2. Complete the appropriate fields. For field descriptions, see the section below. 
3. Click Save to save the call. Otherwise, click Cancel. If a unit was selected in the Dispatch Primary Unit field, then the unit is dispatched when the call is saved.

Fields on the Add a New Call window

• Initial Comment: Enter any notes about the call.
• Type: Select the type of call.
  
• Nature: Select the nature of the call.
  
• Dispatch Primary Unit: Select the unit to dispatch to the call.
  
• How Received: Select how the call was received.