Idea Exchange
Share your ideas on how to improve Spillman to meet your needs.
25 results found
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Alias List
It would be easier if there was a place to enter an alias when entering a real name as opposed to creating two names and linking them. Then when searching for names it could search both real names and the alias list.
5 votesWe’ve updated how alias records work in Names. Let us know what you think about the improvements.
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Search by phone number
It would be great if there was a place to search for people by phone number. Then when we have 911-hang up calls we could search that number to see who it comes back to.
5 votesYou’ll now find a phone number field in the quick search on Names.
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Notes option in address
It would be nice to have a note box in the address section, so that we could put details such as "parents house,"girlfriend's house," "summer home" etc.
2 votesWe’ve added that field on all address so that you can add notes.
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Permit Tracking
From pcso.payne pcso.payne@gmail.com
It would be nice to have a better way to track Concealed Weapon Permits in Citadex. We have created a custom flag to go with the name, but would also like a way to show expiration of the CWP and maybe a way to notify us when the CWP is expiring.
2 votes -
Overall Search
What do you think about a search box that searches through all sections, such as narratives, addresses, phones, etc? For example, if you are looking at a person's involvement history and you know there was some incident from a few months ago that involved that person, but it is not listed. You could run a general search with that person's name and find the missing incident with his name in the narrative text and then involve him so that it is included in his history.
An advanced search option would be awesome with AND, OR, and WITHOUT options.
2 votes -
Viewing Call Comments
Like most of the new updates! One thing that is a problem, though, is that we cannot read the call comments on an active call. Only one line shows up and you can't expand on it. Have to go down to the recent calls to read the comments. We need to be able to pull up an active call that has been dispatched to read the comments quicker like before.
1 voteThis has been changed so that you can view the comment in its entirety
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Add a parking citations table
How about a table to enter parking citations? Would help us to be able to tabulate and keep track of citations and parking warnings that are written for stat purposes, but which are not attached to a traffic violation incident/call for service, or a traffic stop (issued to a vehicle, not a person).
1 vote -
Attachments for Calls for Service Records
Allow users to attach photos or attachments to calls for service records.
1 vote -
Make "attachment" available to put on CFS
I would like to see options available in the CALLS FOR SERVICE portion to be able to add attachments.
1 voteThanks for the suggestion! This functionality is completed and will be coming out with the next release of the software, April 20th, 2016.
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Knowledge Base
Have the "Knowledge Base" open up in separate window and not take you out of the Nova application.
1 voteThanks for the suggestion. We went ahead and fixed this, so it will now open in a new tab.
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Compress CAD layout to reduce scrolling
compress CAD layout to reduce scrolling
also, enable layout to adjust to different font size requirements (for users with poor eyesight)
1 voteThe CAD layout spacing has been reduced. Font size can be adjusted on a browser level by holding ctrl and pressing the plus or minus buttons on the keyboard. If issues are encountered with that method, please report them.
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DL Classification
It would be nice to have an "ID only" option in the driver's license classifications. We come in to contact with quite a few people who just have an ID card and no DL.
1 voteYou can use the Local Id field to put in a State IDor ID only option for driver’s licenses.
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Inactive status
It would be nice to have an "inactive" status option for our cold cases. They don't qualify as closed, but aren't exactly open if the case is not progressing. That way we have a method of filing our cold cases as well.
1 voteDone! We added both an Inactive and Cold case status. You’re agency can decide on how they would like to label cold cases.
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New option under local id number section
Can you add an option to the pull down menu that says "Citation Number"? Thanks.
1 voteThe Local ID number sections can now be customized. An administrator may add or change any options in those pull down menus.
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Photo Download
We would really like to be able to download the photos included in incidents. Right now we are uploading the photos to the site but then we also have to save them in a separate location in case they need to be released to lawyers or the court.
1 votePhotos and any other attachments can now be downloaded from the Citadex system.
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document library
It would be nice to be able to upload PDFs of documents such as statements and supplemental reports from another agency to an incident. To go along with that, we could package the documents and an automatic PDF of the incident report into a zip file or something as an email attachment.
1 voteYou can now upload (and then download) PDFs, work documents, excel documents, etc. to any record that supports attachments.
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Night mode
It would be nice to have a "night mode" setting, where the user can toggle a color scheme that is more conducive to using in a patrol vehicle at night. Darker colors, including a dark background, would help reduce eye strain and fatigue, and increase officer safety as it wouldn't illuminate the inside of a vehicle as brightly as a white colored background.
0 votesThis is now available under the gear icon in the top right corner of Nova
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Add a site-wide bulletin
implement a site-wide bulletin, where users could post notices for road closures, policy reminders, lost property, lost dogs, etc.
0 votes -
Need way to upgrade a traffic stop record into an incident if an arrest is made
need way to upgrade a traffic stop record into an incident if an arrest is made
for example, a dui always starts as a traffic stop, but then turns into an incident
0 votesThis feature will be available in the release on April 27, 2015.
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Status code for vehicle
Could we add an "other" or "assisted" code to the NCIC status options for vehicles? For example, if the incident is just a motorist assist, there really isn't an option that fits.
0 votesDone! We added both an Assisted and Other status code option for vehicles.
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