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Using Your Profile Record

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Use your Profile record to customize your user profile. Some fields on your Profile record are view-only and show the default settings for your account provided by your administrator.

To view your Profile record, click your name in the upper-right corner of any screen.

NOTE: If privileges have been granted, then your Personnel record can be viewed by clicking the My Personnel Record button from your Profile record.

To edit your Profile record:
  1. Click the field to edit. For field descriptions, see the sections “Fields on the Profile tab” and "Fields on the Profile Settings tab" below.
  2. Select or enter the value.
  3. Click the Save button to save your changes. Otherwise, click the Cancel button.

Fields on the Profile tab

The Profile tab contains the following fields, which are separated by area.

User Profile area

Use the User Profile area to view basic information about your profile.
  • User Name: Displays your username.
  • Name: Displays your name, as entered in your User record. This value is how your name appears throughout the software.
  • Email: Displays your email address. This field can be edited, if desired.
  • Last Sign-in: Displays the date and time of your last sign-in.
  • Administrator: Indicates whether your profile has been marked as an administrator.

Avatar area

Use the Avatar area to select the avatar (image) for your profile.

To select an avatar for your profile:
  1. Click the Choose button. The Open window opens.
  2. Select the desired image file, and then click Open. The file is uploaded.
  3. To crop the image, click the Crop button. The Crop Image window opens.
  4. Move and resize the selector box until the image is the desired size.
  5. Click Crop to crop and save the image. Otherwise, click Cancel.
  6. To remove the avatar, click the Remove button.

Fields on the Profile Settings tab

The Profile Settings tab contains the following fields, which are separated by area. 

Settings area

Use the Settings area to set up defaults for your profile. All fields in this area can be edited.
  • Inactivity Timeout: Displays the amount of time your account can be idle before it is locked due to inactivity. Privileges must be given to edit this field.
  • Receive Email Notifications: Determines whether notifications can be sent to your email address.
  • Default Incident View: Sets the default view of the Incident screen for new records you create.
  • Default Partition: Sets the default partition for new records you create. Your administrator sets up the partitions.
  • Automatically Set Location: Determines whether the site information from your most recent daily log is automatically used in the Address field on new records of certain types. This feature works only if the site is connected to an Address record.
  • Default Client Link: Determines whether the Link to Client option is automatically selected on certain record types.

PTT Settings area

If your agency uses the Push-to-Talk feature, then use the PTT Settings area to set up the feature. See the article "Using the Push-to-Talk Feature."

Notification Settings area

Use the Notification Settings area to set up notification preferences. See the article "Using the Notifications Feature."

Two-Factor Authentication area

Use the Two-Factor Authentication area to set up two-factor authentication. See the article “Using Two-Factor Authentication.”

Changing your password

To change your password:
  1. Click the Change Password button. The Change Password window opens.
  2. In the Enter your old password field, enter your current password.
  3. In the New password and Confirm password fields, enter your new password.

    NOTE    : If the passwords in these fields do not match, then a warning icon is displayed next to the Confirm password field, and the Save button is disabled. When the passwords match, a check mark is displayed, and the Save button is enabled.

  4. Click Save to save your new password. Otherwise, click Cancel.

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