Add the ability to Reopen a Call
How do more people not have this issue? We should be able to re-open a call if needed and work on that job instead of creating a new one for the same incident.
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rmiddleton commented
This lacking causes our stat's to be wrong for UCR reporting.
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Adding a second call creates false reporting of statistics. This is illegal. There HAS to be a way to reopen a call that was inadvertently closed.