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Requiring Two-Factor Authentication

← Two-Factor Authentication
As an administrator, User Profiles can be set up on a by-user basis to require users to use two-factor authentication when they log in. 

To require a user to use two-factor authentication:
  1. From the menu bar of any screen, click the Gear icon, and then select Admin to open the Administration dashboard.
  2. From the Agency Setup menu, select Users to open the User Search screen.
  3. Locate the desired User Profile and open the record.
  4. Click Edit.
  5. In the Administration area, select the Require Two-Factor Authentication check box.
  6. Click the Save button.
    The next time the user logs in, their User Profile screen is displayed, and they must generate a key for their two-factor authentication. The user will not be able to navigate to another screen until their two-factor authentication is set up. If an attempt is made to navigate to another screen, then the User Profile screen reloads, and the following message is displayed: Two-Factor Authentication is required. You must generate a key before proceeding.
Related Articles:
"Using Two-Factor Authentication"
"Using Two-Factor Authentication with One-Time Passcodes"

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